Any mismatched functionality found in a application is called as defect/Bug/Issue.
During test execution test engineers are reporting mismatches as defects to developers through templates or using tools.
Defect reporting tools :
- Clear quest
- Dev track
- Jira
- Quality center
- Bug zilla
Defect report contents :
- Defect is – Unique identification for the number for the defect
- Defect description – Detailed description of the defect including information about the module in which defect was found
- Version – Version of the application in which defect was found
- Steps – Detailed steps along with screenshots with which the developer can reproduce the defects
- Date raised – Date when the defect is raised
- Reference – Where in you provide reference to the documents like, requirement design, architecture or may be even screenshots of the error to help understand the defect
- Defected by – Name /ID of the developer who raised the bug
- Status – Status of the defect, more on this later
- Fixed by – Name /ID of the developer who fixed the defect
- Date closed – Date when the defect is closed
- Severity – Which describes the impact of the defect on the application
- Priority – Which is related to defect fixing urgency. Severity and priority could be high/medium/low based on the impact of the urgency at which the defect should be fixed respectively.